Refund Policy & Exchange

VintageDolls > Refund Policy

Refund Policy

We hope that you are delighted with your purchase. However, if in the unlikely event, your purchase is not satisfactory, we are happy to refund your purchase providing it's in original undamaged packaging with all tags intact and merchandise unworn.

  • Unsatisfied? Get a refund.
  • Almost all items are returnable which includes sale/discounted items.
  • 30 Days Returns After Receipt Of Item 
  • Easily exchange items.
  • Refunds will be paid within 5 business days after receiving your item.

How do I return an item

Please return your item(s) in the original packaging with all original tags attached to the address below. Please also include your order number and name on the returns slip provided and please ensure that you include your name and date of order. 

VintageDolls Returns

114 High Street

Dover, Kent,

CT16 1EG


Simply place the order for your new item and simply return the one you originally purchased from us for a fuss free turnaround to the address given above.

When will i receive my refund?

As soon as your item(s) hits our warehouse, then we'll aim to process your refund within 5 business days.

Do you have any questions dolls?

If you have any questions before, during or after your purchase then feel free to reach out to us and contact us right here and we'd be delighted to help.

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